Audio Response

With PHEPLE FCU’s Audio Response, our 24-hour telephone teller system, you can reach your accounts anytime day or night. In fact, we’ve put a teller in your home, office, car, or anywhere there is a touch-tone telephone. Read the full Audio Response brochure.

By Calling Audio Response, You Can:

  • Check your share and loan balance

  • Make check withdrawals

  • Transfer funds

  • Make loan payments

  • Inquire about cleared checks

  • Check on deposits

  • Check on withdrawals

  • And much, much more!

It’s Easy To Use!

Accessing Your Account Is Easy:

  • Call Audio Response at 724-837-1976 or 1-800-561-1976 from outside the local calling area

  • Enter “1” for experienced users

  • Enter your member number, followed by the # key

  • Press “1” to confirm

  • Enter your four-digit password, followed by the # key

  • Follow the system prompts

To Use Audio Response, You Will Need The Following:

  • Your member number

  • Your password

  • Touch-tone telephone

  • Press the # after you enter a share ID

  • Press ** to repeat the current menu

Enter the exact amount for each transaction, including dollars and cents (example: for $100.00 enter 10000#)

When you call Audio Response, the friendly voice will guide you through your transaction. Changes that you make to your account are made immediately, accurately and confidentially.

Things To Remember:

Once in the system, you will be asked for a three digit Account ID number. A complete listing is available by following the system prompts.

Some of the more commonly used suffixes and their conversion numbers are listed below:

  • Regular Savings: 000

  • Checking: 010

  • Special Savings: 004

  • Money Marketing: 030

  • Christmas Club: 059

  • Vacation Club: 056

  • HSA Savings: 008

  • HSA Checking: 018

Important Notice

We strongly urge that you change this password once you’re in the system.